While a good rant is always appreciated, I don't see how forcing people to install an app or having an online form (which will very probably ask for your email anyway) is any better. And to avoid abuse, email masking services work quite well.
It's just funny that with Communick I have a whole Discourse site setup because I was anticipating people weary of giving out email addresses, but in the end the majority of my customers just prefer to solve issues by email.
One could dream of a world where XMPP is relevant and that most clients support its HTML submission capabilities, but this is also not the timeline we're in.
It's just funny that with Communick I have a whole Discourse site setup because I was anticipating people weary of giving out email addresses, but in the end the majority of my customers just prefer to solve issues by email.
One could dream of a world where XMPP is relevant and that most clients support its HTML submission capabilities, but this is also not the timeline we're in.