I know at least for directed organ donation transplant teams will frequently lie - for instance, if a donor backs out, the clinic will default to telling the recipient it isn't a match rather than them backing out. I wonder if there's similar things going on here.
The not PC version of my thoughts is you have to be nuts to want to give away a perfectly good kidney to a random stranger. The system doesn't agree with me and has criteria for who can "reasonably" do that.
My experience is that insanity is essentially rooted in "buying the BS" and actual reality is the best antidote for it.
If they really are concerned for the mental health of donors whose reasoning worries them, they should find a means to effectively express that to them.
The policy you describe is likely a factor here. It's also a form of gaslighting which is an effective means to drive someone insane.
It's not gaslighting or headfuckery to come up with polite explanations for someone changing their mind. It's just a practical matter. But telling someone repeatedly "Get therapy" if* you have misrepresented what you see as mentally wrong is pointless.
* Granted, as someone else pointed out, we are only hearing his version of events and it may not be "The truth, the whole truth and nothing but the truth."
