VW went for the worst of both worlds, and created physical buttons that don't respond to physical press, but are capacitative instead.
So you just don't know if it's receiving your inputs, there's no tactile feedback, and it's too easy to activate things by accident. Especially faux-buttons on the steering wheel activate if you just rest your hand on them.
The worst of the worst is the window switch in the ID.4.
Like, just changing the window open/close button to a capacitive touch surface is bad enough - you rest your arm there, and the window opens.
But no, that wasn't bad enough for VW engineers - they reduced the number of buttons from 4 down to 2, + another(capacitive of course) button to switch between front and back windows. How do you know which ones are being controlled? The button lights up, of course! Don't you love looking down by your elbow to see which window you are about to control? It's great! So futuristic!
So you just don't know if it's receiving your inputs, there's no tactile feedback, and it's too easy to activate things by accident. Especially faux-buttons on the steering wheel activate if you just rest your hand on them.