Apple has always had a self-servicing program for medium-sized and up clients. They don't need this program at all for that and it's not how any Fortune 500 will be doing their servicing.
That's not new and the requirements for participation haven't changed. Minimums are 1,000 Apple devices in the org and 25 repairs per year minimum, only service equipment your organization owns, and a line of credit to pay. Next day shipping of parts (subject to availability).
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To the extent that this new program fills a gap, it's for small organizations that want to do in-house repairs for their stuff, or at least have the option of doing it (and doing it with legitimate parts).
>Apple has always had a self-servicing program for medium-sized and up clients. They don't need this program at all for that and it's not how any Fortune 500 will be doing their servicing.
This. I dont know how many times this needs to be repeated before we could stamp out that narrative Apple is doing it for Fortune 500.
https://support.apple.com/self-servicing-account-program
That's not new and the requirements for participation haven't changed. Minimums are 1,000 Apple devices in the org and 25 repairs per year minimum, only service equipment your organization owns, and a line of credit to pay. Next day shipping of parts (subject to availability).
--------
To the extent that this new program fills a gap, it's for small organizations that want to do in-house repairs for their stuff, or at least have the option of doing it (and doing it with legitimate parts).