I miss organization too. Every time I use Netflix, Hulu, YouTube, etc I feel at the mercy of the website as it shows me rocks one by one and I shake my virtual head "no.. no.. no.." until by chance something looks interesting. They have the metadata, why can't I browse by year or filter by director or actors, or any arbitrary combination of the available data?
And this is the same for news sites, where there should be a 20+ year history of articles but I can't browse it. And obviously social media where information is ephemeral and you only need to see what's happening right now. Shopping is ok on smaller sites, where inventory is static and items are either in stock or not. But earlier this year I could have snapped my keyboard in half trying to find a specific piece of hardware on the Lowes/Home Depot/Amazon website. There's no clear answer like "we don't carry that item" instead the search box vomits back all kinds of misinformation. Web Search itself might be the worst, only giving the most shallow corporate results, I'm not surprised it feels like there are few personal website when our index to the internet is so polluted.
All their idiotic sponsored results make finding things impossible.
For example, if I try to search for x, maybe I want to only see x from brand y.
They have an option for only brand y, yet sponsored results are immune to this.
Worse, lately, they now show different options as individual search results.
So, looking for a shirt I want, from brand x, has 1/2 the page filled with sponsored garbage, and often the rest with 7 colours of the exact same shirt, individually show.
Add to this, that search terms seem to be mild suggestions?
Well, if I am in the shirt category, search as above, but with a unique thing like turtleneck, I get a boatload of responses without any turtlenecks.
Obviously, some sellers are motivated to lie with their tags, but this isn't the only reason this isn't happening.
Add to this that most listings have no size chart, no fabric info, no origin location, or even conflicting info, and holy pita.
EG, I am not polyester friendly, yet some listings say things like 100% polyester, then the very next line, 95% cotton, 5% spandex.
Just 100% crap amazon!
All of this could be improved with more standardized listings controls and forms for sellers, and amazon has the cash and has had years to do it, too.
And lately, 20% of the stuff I order comes opened, used, even dirty.
I'm not paying new pricing for dirty clothes, amazon!
Especally shoes, socks, underwear (wtf?!).
I swear, walmart must have amazon moles, or is getting paid off / bribed by amazon, because a clown could do better against them.
Yes, and the viewing and sorting controls are deliberately manipulated. Sort by price low to high and suddenly the cheapest things don't show up. Enter a price range and the list is scattered with results much higher than your upper bound.
Are there no clothing-focused online shops in th US?
I prefer to buy clothes in-person, but I imagine Zalando etc. are way better than this at being an online clothes store. That's their whole raison d'etre, after all. Probably not available in the US though.
Netflix does this annoying thing where "Continue watching", "My list", "Trending now", and "Watch it again" appear in randomly different orders each time you log in. It would be like if Word randomly put the File menu on the right sometimes.
This is the most annoying thing. I am confident Netflix and others have data that this increases “stickiness” or some other made up engagement metric, but as a user, it just leaves me frustrated.
Lies, damn lies, and statistics—whenever a company relies too much on data to influences UX or content I feel like we end up with a bad UX and bad content that only superficially increases short-term engagement.
Data-driven decisions only go so far, IMO, and often the search for more data leads to blatant user privacy violations. Personally, I wish we could go back to the dictatorship-style UX: one person is ultimately in charge of UI. They have the final say in every UI decision for that application. At least that’s consistent!
This is a feature. The goal is to engage you with different/more content than you're aware of. The more time and content you consume from them, the more likely you are to keep paying.
And this is the same for news sites, where there should be a 20+ year history of articles but I can't browse it. And obviously social media where information is ephemeral and you only need to see what's happening right now. Shopping is ok on smaller sites, where inventory is static and items are either in stock or not. But earlier this year I could have snapped my keyboard in half trying to find a specific piece of hardware on the Lowes/Home Depot/Amazon website. There's no clear answer like "we don't carry that item" instead the search box vomits back all kinds of misinformation. Web Search itself might be the worst, only giving the most shallow corporate results, I'm not surprised it feels like there are few personal website when our index to the internet is so polluted.