This is a really useful thread with posts from people actually using LLMs.
I wonder if Claude-100k could be used to ingest this entire thread and then answer questions based on it, or summarize or identify the pros/cons of certain aspects of Claude, large context windows, vector embeddings, etc.
That's what I had in mind. Happy to talk to the computer but show me the results on a screen. If I'm typing in a freeform query, I'd generally just as soon say it instead. (Assuming I'm somewhere I can talk.)
But, we decidedly don't want to become like Salesforce when we grow up. We have been committed to SMBs for 16+ years now, and not planning to change that anytime soon.
They have grown through a lot of M&A, we built our platform from the ground-up for SMBs.
There is room in the market for both Salesforce and HubSpot to succeed. Salesforce for large enterprises (the Fortune 1000) and HubSpot for SMBs.
I just left Salesforce a bit ago for HubSpot (see my other comment in this thread), and as someone with a bit of a "kool-aid allergy", so to speak, I've been pleasantly surprised by HubSpot's willingness to say "this is what we're good at, and we're going to stick to being really good at that", even when the alternative is potentially really lucrative (but massive pain).
There are a number of ways that life at HubSpot has been a huge improvement to me, but chief among them is that the _employees_ still matter more than the raw "maximum possible profit, screw everything else" focus that I constantly saw at Salesforce, and the "we don't have to eat every single market (poorly) just because others have tried to do so (poorly)" mentality is evidence of that, IMO.
Please keep being that!
And to the grand-parent commenter, I'm _very_ leery of anything that sounds unpleasantly familiar, and probably overly-cynical about large tech companies at this point...and so far I've found pleasant surprises at HubSpot, and I don't see desire (at least yet — it's been only 6 months for me) to be like Salesforce.
I forget where I am sometimes! Of course you're on here. Good job on the product - at my last place the sales people were very keen on it, and kept it extremely up to date. At some point IT forced them to transition to Dynamics, and they were not happy :)
Thanks for the kind words. I don't consider myself a "brilliant" engineer. More of an experienced engineer. I've been building software products for 30+ years.
I think the role of the CTO varies based on the scale of the company.
Lots of work to do, and we're still a tiny team (but growing).