I work at the exchange...there's no off-shore sweat shop. There are no people in india running commands or coding for 90 hrs a week. Folks in multiple US cities fixed this problem, including myself. I've only read comments here previously until I saw all this speculation. Its funny people are so adamant in their theories despite no evidence besides circumstance.
It was a complex IT problem (no I can't get into more details) that we fixed. No hacking attempt, no conspiracy with the United Airlines Issue or WSJ...shit breaks.
I wonder if people are looking for a 'deeper' story because "shit broke, fix was prompt, PR was processional" isn't as interesting as sweat shops, foreign hackers or cover ups.