If they can't keep up with the Microsoft treadmill, they couldn't afford Microsoft software in the first place - and yet they did it, and it's biting them now.
Working in the Microsoft or Apple ecosystems mean that you are committing to keep spending money in their direction for as long as you are in that ecosystem. It might be worth your while, or it might not - as these business you talk about are finding out.
And if you say "oh, but these businesses must run Office because of their customers/providers/governments/contracts" - well then, those businesses are not making enough money, and are thus unsustainable -- not any different that doing anything else at loss.
If they can't keep up with the Microsoft treadmill, they couldn't afford Microsoft software in the first place - and yet they did it, and it's biting them now.
Working in the Microsoft or Apple ecosystems mean that you are committing to keep spending money in their direction for as long as you are in that ecosystem. It might be worth your while, or it might not - as these business you talk about are finding out.
And if you say "oh, but these businesses must run Office because of their customers/providers/governments/contracts" - well then, those businesses are not making enough money, and are thus unsustainable -- not any different that doing anything else at loss.