You're not in the majority. A former coworker worked for a company that actually did what Uber has always claimed it does -- the app connected passengers to independent companies for a seamless experience.
What distinguished it from Uber is that the connection was made to livery companies who complied with labor law, and they therefore cannot really compete on price and struggle to gain traction.
Products and services fail for a lot of reasons. To start with, customers have to be aware that a competitor even exists before price can become a factor.
Very true. The company's not failing, but it has not yet captured any significant consumer interest. From what I understand, they get most of their revenue from corporate clients for whom safety and compliance and more important than price.
What distinguished it from Uber is that the connection was made to livery companies who complied with labor law, and they therefore cannot really compete on price and struggle to gain traction.