They have to protect their trademark, that's pretty much a given. But also, why take your case to Steve Jobs? He's not exactly known for being a "nice guy", his response is exactly what I would have expected from him.
Sorry you guys have to go through this, but in the long run I doubt you'll see (too) much pain from this. Good luck.
It sounds to me almost as though you're supposed to feel so cool about getting such an informal e-mail from Steve personally that you just happily do what he wants. The guy's full of himself.
Sorry you guys have to go through this, but in the long run I doubt you'll see (too) much pain from this. Good luck.