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Might have to start saying no to clients, specifically "no we're booked for the week, but can get that feature request in for you next week".

Smaller things you can still do ad-hoc, just budget in a few hours per dev per day for them. If the dev doesn't use all that time, they can get their other work done faster.



Yes, this is probably the root cause. I guess fundamentally we can never get predictable if we don't schedule work.




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