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It's crazy: they do some things like MagSafe is fantastic, it's so simple but very effective. It solves a problem which has killed two of my previous laptops. Then you have the fantastic battery life and a suspend function which works consistently well (so long as you don't use Parallels).

But then they screw up on the simple things: a screen coating which is extremely easily damaged, and no stress relief on their power supplies which dooms them to cable failure within 1-2 years.

BTW I resolved the screen issues by installing a matt screen protector. It has the added advantage of making the screen readable in sunlight. The downside is you lose a little clarity (or gain it if the streaks are really bad).

Apple could fix these problems easily, and - especially in the case the stress relief - it would cost them a fraction of a cent per unit.




Fixing the power supply would cost them a lot more in opportunity cost. Those must be extremely profitable!




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