While I don't like her tone, I listened to her entire response and she seemed to address Arrington's issues pretty effectively.
Only if you've never worked at a game company selling virtual currency. The idea that only 5 incidents of children stealing their parents credit card or cell phone number occurred across 105 million transactions over two years is laughably ridiculous in the extreme.
Those numbers were clearly pulled out of the "shit, doubleshit, and bullshit" hat. We ran a similarly sized game and were inundated daily with complaints from parents whose children had stolen their credit cards and cell phones to buy coins in our games.
Maybe since the children are being scammed via third party, the parents don't know who to complain to?
She should heed the advice: "Never pick a fight with people who buy ink by the barrel."