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Anyone have stories about the logistics of the previous 60K layoffs? How does a company and the survivors deal with that many departures at once - were they distributed evenly across divisions or were entire divisions eliminated?


The cuts were made by Louis V. Gerstner, Jr., a fascinating executive who made AmEx and IBM major players in the 80s-00s.

Most of the layoffs happened in the summer of 1993, but in all, Gerstner reduced IBMs workforce by about 100k in a couple years.

The 1993 job cuts saved IBM about $4b/yr and IBM's market cap rose from $29b in 1993 to $168b in 2002 when Gerstner retired.

If you're interested in more, I recommend the book, 'Who Says Elephants Can't Dance' - a memoir by Gerstner.


Many of those people were rehired as contractors or FTEs though. I was working at Boca Raton as a very young intern in '95 (just before they closed the site in favor of Austin), and one of the brilliant guys I worked with took a package in 93 but...they had to hire him back at higher pay because no one could do his job. There were also lots of vendors working at the Boca site who were laid off in 93 (though I think they where finally let go before the move to Austin).


define many. What percentage? Think of company employees as software that has been installed, where the company is the OS. Package management has made it dramatically cleaner to install and remove software, but there isn't any such thing for companies and employees.

Over time, companies accumulate cruft... employees who underperform. Same thing with governments and their programs (not software).

One of the ways to clean house is to dump a massive chunk and rehire the people on an as needed basis, likely with higher pay. The company has still managed to get rid of the dead weight, and the employees who are genuinely needed get more money. Similar to doing a clean OS reinstall.

That's the theory anyway. Very disruptive but it can be successful.


In Australia we have a delightful government spin on this process.

It's decided that the civil service needs to be reduced by some factor. With heavy heart, it is decided to do this the humane way: voluntary redundancies are offered to those who want to take them, with a generous severance.

If you've been doing well, great deal! You will get a good reference, and can easily find a new job.

If you've been twiddling your thumbs...uh...no thanks, I'll stay put.

I really appreciate when a solution is so almost-right that it is very, very wrong.


I always thought those voluntary retirement schemes were weird! Another interesting feature of the schemes is that they need to be individually approved by the taxation office,[1], probably because payments under them are tax-free,[2] while 'normal' redundancy payments are often taxed at about 30%.[2]

It's hard to see how it is in the public interest to promote these schemes with tax incentives. It would be interesting to see an official rationale for them.

[1] eg. http://law.ato.gov.au/atolaw/view.htm?docid=%22CLR%2FCR20137...

[2] https://www.ato.gov.au/Individuals/Working/Working-as-an-emp...

[3] it gets complicated, but see page 6 of https://www.ato.gov.au/uploadedFiles/Content/MEI/downloads/B...


I experienced this at a network ad agency office I worked for in 2010. Financial crisis of 2008, massive cuts, layoffs, etc. Everybody who was a go getter with qualifications took off, leaving the bottom barrel people at their posts. Since the agency had some guaranteed work from network wide contracts, it never closed up shop, but by the time I was hired on, it was the blind leading the blind.


I only have anecdata from being there in the aftermath, and have no idea what the real numbers are.

But the layoffs weren't merit based from what I understand, and they usually never are for legal reasons. You just lop off whole teams of people. And you are right: they cut too far, and have to rehire some of those people back...but I'm not sure if they would hire the right people back. You know, the ones that could get a job somewhere else just pack up and leave pretty quickly, what was left were the good people who didn't want to leave South Florida, and once they did the move to Austin, they lost all of those people anyways.


That's the theory, but there's the argument to be made that in practice, those smart enough not to put up with that bullshit and also talented enough to get hired elsewhere go do just that.


> The cuts were made by Louis V. Gerstner, Jr., a fascinating executive who made AmEx and IBM major players in the 80s-00s.

Are you claiming IBM wasn't a major player by the 1980s?


No.


> IBM's market cap rose from $29b in 1993 to $168b in 2002 when Gerstner retired.

When you optimize for market cap you may end losing sight of long-term relevance.


IBM is the oldest, biggest company you can think of. At least for most of the industrial era, IBM has not had any trouble focusing on the long term.


Doesn't that assume the investors are by and large fools?


Not necessarily - it assumes they're more interested in short term profits than long term growth.


Investors don't bid up a stock for short term profits. It doesn't make any fiscal sense to. When investors find out a company is sacrificing the long term, they dump the stock.

The P/E pretty much says it all.


How is growth like that over 9 years "short term"?


When it's followed by a decade of decline?


I know what you mean but rising nearly 6 fold over a decade feels like the very definition of making yourself long-term relevant.


My father was a PM at IBM who was hit in one of the smaller rounds of layoffs in 92 leading up to the big one in 93. He worked at the Westlake campus in DFW at the time. The entire project he was on was cancelled and all of its staff were cut, and it was just one of many. Personal metrics didn't enter into it, it was just a question of whether you were lucky or unlucky in project assignment at the time.

Over those couple of years IBM went from using almost all of the sizable campus it had built to just one small section, renting out the rest. DFW was otherwise undergoing massive growth at the time though, so the cuts were readily absorbed by Dell, MS, and many others (my father went to AMR). It wasn't like in the early 2000s when virtually everyone in DFW was downsizing or closing and as a fresh college graduate I was competing for entry-level jobs with admins with 10 years at MS.


My father started with IBM in 1963 and work in Cape Canaveral building the radio systems that eventually put the first man on the moon and all the Apollos. When the Space Program closed down he was transferred to Fishkill NY and then to Boca Raton a year later where he worked on the Robotics. He was a brilliant man. In 1993 at the age of 59 he took the package and went back to school and got his Masters. He taught high level math. And yes, they did hire him back as a contractor. He used to brag about IBM. I think he was disappointed when the layoffs came. http://articles.sun-sentinel.com/1998-02-01/news/9801310114_...


I was in middle school at the time, but I recall that it was devastating in the Hudson Valley. Cities like Kingston were just devastated... When I was last there about 5 years ago, it was like a time warp to 1991.




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