> Here’s a suggestion: Hire some people who will answer the phone.
Lucky a $40 billion company has some hack at the NYT to give them advice.
Pet hate: When a company specifically doesn't want people X as customers, X thinks it's because said company is dumb. A great example of 'unconscious incompetence'.
Lucky a $40 billion company has some hack at the NYT to give them advice.
Pet hate: When a company specifically doesn't want people X as customers, X thinks it's because said company is dumb. A great example of 'unconscious incompetence'.