I don't want to sound like a Mac fan boy here, but if (when) things like this happen the Genius Bar will help you right out. I know there have been cases where they don't help, but they're good for 90% of the problems that come in.
the issue with almost every other than Windows OS is that there are limited community support. Most of the *X OS has good and straight support but only on certain places, MS may be has the most grasping marketing strategy - make people talk about his products everywhere and value them. This is valid not only for OS but for every product especially for programming languages and tools.....
Everybody can try to search issue on Mac/Unix/Linux and for Windows #.... Statistic is not result from fact that there are less issues on OS but talks how much people are familiar and actually using one OS.
I'd say other than Windows OS and Mac OS X. I haven't had a Mac problem that other people couldn't solve. Three cheers for standardization of hardware/OS, I guess.
