Very small note, the Hively link is broken, I assume this is the right one: http... | Hacker News

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		namenotrequired on Jan 28, 2014 \| parent \| context \| favorite \| on: The Data that Drives Customer Support for Over 600... Very small note, the Hively link is broken, I assume this is the right one: http://teamhively.com/

mdbennett on Jan 28, 2014 [–]

Thanks for the heads up! That's been fixed.

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