I imagine far fewer people would get the answers if a click was required. Pretty basic user tendencies.
Honestly, I don't get the irritation of the parent comment. I'm drowning in email....and I'm not a public figure. If I saw something like that FAQ, I would just assume the person was flooded with mail, and doing me a favour by answering any common questions.
Honestly, I don't get the irritation of the parent comment. I'm drowning in email....and I'm not a public figure. If I saw something like that FAQ, I would just assume the person was flooded with mail, and doing me a favour by answering any common questions.