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I try to explain to my clients that one of the advantages I bring (one of the reasons they pay me the "big bucks") is that I have knowledge about these kinds of things and I can bring that to the table.

Of course, that means I have to be judicious. I am NOT going to tell the US bank that I work for that they should support people without a separate first and last name when that is FAR more rare among their customers than people who type wrong and SHOULD have entered a space, so checking for a space will annoy 2 customers while protecting 1000 from stupid typing errors.



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