I really wonder how long CEOs and management people in general think this party can go on.
The trouble is, many tech-based industries today have little effective competition in the short term. No-one is going to disrupt Amazon and take over "We own on-line sales for the entire universe" because someone made a dumb hiring decision. No-one is going to beat Google out of the online advertising space because they have terrible customer service.
Sure, they might succeed despite these obvious failings rather than because of them, and they might have succeeded more if they'd been smarter, but in a very real economic sense, success is relative. Until these kinds of screw-ups make a dent in the bottom line that is both significant and clearly visible, there's nothing to drive a change unless something catches the eye of a few people who are very powerful but even more busy.
Very true. I think the Internet accelerates superstar effects to the detriment of the economy as a whole. I hope Alibaba/Taobao decides to leave the Yangtze sooner rather than later.
The trouble is, many tech-based industries today have little effective competition in the short term. No-one is going to disrupt Amazon and take over "We own on-line sales for the entire universe" because someone made a dumb hiring decision. No-one is going to beat Google out of the online advertising space because they have terrible customer service.
Sure, they might succeed despite these obvious failings rather than because of them, and they might have succeeded more if they'd been smarter, but in a very real economic sense, success is relative. Until these kinds of screw-ups make a dent in the bottom line that is both significant and clearly visible, there's nothing to drive a change unless something catches the eye of a few people who are very powerful but even more busy.