> Gladwell is very clear that the corporation Korean Air had terrible pilots an terrible piloting procedures, not that Koreans were terrible pilots

I may have misunderstood the 2 posts. But I sort of understood that Gladwell was arguing that Korean cultural aspects, including the nature of the language, play(ed) a vital role in the airplane accidents.

And if that is the case, you could say that he is arguing that Koreans are bad pilots (Of course he is excluding Koreans who don't subscribe to the culture; but is that such a huge number?)

I probably completely misunderstood his original argument.