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The problem with Tracker is that it tries to be a lot more than what it really is, a ticket tracking system. Totally screwing up the do one thing, and do it well idea.

Here's my UI issues: Dense information display, MASSIVE over-use of AJAX (you hit start on a story, it just disappears to god knows where, the UI cues just aren't there), crashes Safari like crazy (probably because of all the JS in the page), every story has a billion actions you can take with it, most of them being features you will never use when interacting with the story.

Overall, I have no idea why people have been pushing Tracker, to me it is ugly and unusable. Even Trac is better. Just having lots of AJAX and rounded corners doesn't mean you have a far superior product or UI.

The only thing that made PT usable was tpope's pickler gem, and only because it is a CLI to PT.




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