I love this thread - it really encapsulates the debate around the product that was ever-present for us. Turns out it was fairly controversial...

One thing is for sure though - the problem of "user onboarding" and conversion exists, and people are actively trying to solve it.

Hopefully the folks from iridize, tutorialize.me, walkme, taurus, etc etc will be able to take up the reigns and build a scalable business around it.