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As a former developer of Bitcoinica, the most affected customer in the previous Linode incident at that time, I have to say that Linode's communication was extremely unresponsive. It took them 15 days to write a reply that is still full of ambiguity.

In the end they offered Bitcoinica one-year worth of services, which are basically nothing compared to the huge losses. I can expect 7 other customers to be treated similarly.

There were no details available at all. Not only they didn't follow up to the public, there's a shockingly lack of transparency to their affected customers as well.



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