The conversation here reminds me of the discussions last week around Microsoft Excel: Craigslist is a tool that techies seem to universally deplore, but every non-techie I know uses it regularly and without much complaint.
techies seem to universally deplore, but every non-techie I know uses it regularly and without much complaint
This is a strawman argument. The truth, as always, is inconveniently somewhere in the middle. Plenty of techies love and use these tools, and lots of non-techies hate their very existence.
Even if the black-and-white picture you paint were true, it's a good thing to have people unhappy with the status quo. Otherwise we wouldn't have things like Airbnb.
Exactly. Sooner or later, some bloviating "hacker" is going to boldly state that "Craigslist is broken" with or without some half-assed attempt at one-upping them to go along.
You could have used the same reasoning to dismiss computers in general. This is more reflective of human imagination than any inherent qualities of the products in question. Call it the They-Would-Have-Said-Faster-Horses Principle.