Sorry to hear you were disappointed. We will try and improve the registration procedure, and also the feedback to users as regarding why load tests are denied (often, it is because some resource used on your site have been used by a lot of other sites aswell, and our system doesn't want to strain that particular resource/object - but we have to be clearer about this).
Employees and industry is there for us to learn who our customers/users are. This is a new type of service, and we need information on who are target audience are, because we frankly don't know that yet. These values are optional to fill in, though. Should we be more informative, maybe, and tell people that we will absolutely not under any circumstances give out information about them to a third party - would that reassure you?
Finally, your confirmation email might have been delayed as there was a DNS issue yesterday that caused outgoing email to be queued for a while. Apologies about that too and thank you for the feedback. It's very nice of you to give it even though you weren't happy with the service. Negative (but constructive) feedback is the most valuable of all for us.
Employees and industry is there for us to learn who our customers/users are. This is a new type of service, and we need information on who are target audience are, because we frankly don't know that yet. These values are optional to fill in, though. Should we be more informative, maybe, and tell people that we will absolutely not under any circumstances give out information about them to a third party - would that reassure you?
Finally, your confirmation email might have been delayed as there was a DNS issue yesterday that caused outgoing email to be queued for a while. Apologies about that too and thank you for the feedback. It's very nice of you to give it even though you weren't happy with the service. Negative (but constructive) feedback is the most valuable of all for us.