It's funny, this kind of mentality is exactly what Marco Arment was saying about MS recently on his podcast, with reference to Surface. That it's in a Redmond bubble and thinks it's several notches cooler than everyone else does. Maybe it's just an inevitable trajectory for successful platform companies, or at least something its leaders need to be vigilant about.
This is the same problem that afflicts online communities, where you end up with a bunch of people standing around agreeing with each other[1]. If you spend too much time with like-minded people, you lose perspective.
