> The exec had several people feeding him information that the mapping app was somehow acceptable.
That might be an excuse Tim Cook himself can reasonably use, but not the exec directly responsible for the development of the new Maps app. He simply can't say he was getting information from a small number of direct underlings - he should have been in the trenches talking to the developers, testers and beta users and getting feedback directly.
He was putting his reputation on the line by being the original public presenter for the new Maps, and if he was prepared to stand up in front of the world and say "this is great" he should have first been prepared to dig a little deeper into the true nature of the new app.
> He simply can't say he was getting information from a small number of direct underlings - he should have been in the trenches talking to the developers, testers and beta users and getting feedback directly.
True enough, but my point is that there is a bigger problem: He ran an org in which nobody tackled him in the hallway and said "WTF This is a piece of crap! We can't release such a POS, and if you do I quit!"
An organization is not fixed by chopping only one head, there are no doubt lieutenants that need to be axed.
I think you might have misread; what I saw was "exec responsible for Maps goes away. His underlings, who were feeding him bad data but which he was apparently unable or unwilling to replace, also go away." Whether this is the right thing or not can be debated, but arguably it's why people on that level of the enterprise get paid the big bucks.
That might be an excuse Tim Cook himself can reasonably use, but not the exec directly responsible for the development of the new Maps app. He simply can't say he was getting information from a small number of direct underlings - he should have been in the trenches talking to the developers, testers and beta users and getting feedback directly.
He was putting his reputation on the line by being the original public presenter for the new Maps, and if he was prepared to stand up in front of the world and say "this is great" he should have first been prepared to dig a little deeper into the true nature of the new app.