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As a company seeking to maximize profit, why would you fix this problem? It seems optimal to say "it's out of our control" -- you get to overcharge customers, and you have a reasonable explanation if a lawsuit comes.

I would be curious to see how often it's the other way around, e.g. they undercharge a customer.





I prefer to think that people (including those who run corporations at the level of -- you know -- price tags) are broadly more incompetent than they are malicious, dishonest, replete scumbags who would sooner stab a person in the back and take their wallet than give them the time of day.

It is possible that I am wrong about this.


I agree that people are usually good, but systems will be abused.

The first think I thought of was https://en.wikipedia.org/wiki/Ford_Pinto#Fuel_system_fires,_...




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