You don’t know much about cars. All the work they had done on their vehicle was typical for that model generation. Air suspensions are generally problematic because of constant wear mixed with parts issues, and A/C problems are common in that model generation. This is all normal stuff to fix over twelve years.
I do most of the maintenance of cars in our garage, and I would never accept double AC repair, suspension and radiator replacement to be "normal" around 120k.
The thing is, modern jeeps are a joke even compared to this "reliable" example.
There was a post recently about over-the-air update bricking Jeeps WHILE DRIVING ON THE FUCKING HIGHWAY. And no one cares. People keep buying this trash and defend double AC repairs. ¯ \ _ ( ツ ) _ / ¯
They sell luxury goods, which people know to avoid when they care about reliability
The thing is, jeeps are even beating the BMWs when it comes to unreliability.
Yes Mercedes built that garbage for the US market because US market eats that crap. Then stellantis took it a step up and removed reliability from their vocabulary entirely - more profitable that way. I'd pick a modern VW over American garbage all day any day.
But sure, keep yourself convinced about exceptionalism of American SUVs.
- radiator replaced
- water pump replaced
- AC repaired (twice)
- suspension rebuilt
And that's considered to be a "good" truck? Good lord I'm happy we don't get such garbage sold here in Europe