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> UHG and its competitors would be happy to sell insurance policies that cover absolutely everything with no questions asked...But customers — mainly large employers — demand that insurers (or third-party administrators) impose more restrictive coverage rules in order to hold down medical costs.

UHG has been caught denying claims for things that employers already paid them to cover for their employees. You can't blame HR departments for that. You also can't blame HR for UHG upcoding/overbilling which eats into the limited resources of hospitals and the limited resource of taxpayer money ultimately resulting in fewer people able to get the healthcare they need just so that UHG can line their own pockets.

While HR departments do have their own issues, they're nowhere near the level of pure evil that UHG is.



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