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Doing it without your customer's agreement is indeed unhelpful! I'm sorry you're that frustrated by this experimentation.

That's why I advocate using feature flags and beta labels and supervised user research to get feedback. Do those methods work for you, so you can opt in?



I have no issue if it's opt-in on the user side. My peeve is when software changes on me without my knowledge and agreement.


Good point! I need to write more about the opt-in/out elements of rapid feedback. Thank you!




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