You may have given up too early. For me the key part of this story is that she made a personal connection willing to guide her through and to overlook technicalities (like not having enough experience). The fact that she then reached a different person who was a jerk is a matter of chance. I’d you find a way to keep making these personal connections, she’ll get a job eventually. Also: it sounds like you’re very supportive and invested: good on you. She’s not alone.