Slack Connect is also big. Having a chance to talk to most (if not all of your clients) from the same place where you talk to colleagues is a great thing. Far more bandwith than email, links, mentions, etc., so this is a big thing that other platforms lack.
Google, microsoft, apple, amazon, netflix etc. were all *built* using email.
I don't see why all of a sudden people think that it's low bandwidth.
Not to mention that basically every scientific breakthrough achieved since 1995 was achieved using email as the *only* form of communication (other than physical letters here and there).
They used the tool that was available at that time. I am sure they use internal chat apps as well in today's environment.
I really don't want to try to promote Slack as 'one tool to rule them all' or advocate for its features, but it definitely more bandwidth than email. Not sure have you received any of the long quoted emails recently, I have, and it can be a nightmare (and ridiculous that an email client from a USD 3 trillion dollar company cannot render it properly).
Given that Slack has integrations with various tools (incident reporting, various bots, feed submissions, apps of all sorts), video/voice chats, file storage, rich messages, advanced notifications, and, most importantly, seamless communications with clients using it, it is just a tool that has replaced so many different tools.
Sure, it is not perfect, and many other tools offer same things as Slack, this pricing situation is ridiculous, but there is a reason why nearly every single startup or a team formed in the last decade uses it or its equivalent.
It is not indented to cover all possible usages out there, and in academia I could see email working better than Slack, but as we are on the topic of Hack Club, it would be hard to argue it would exist in this form without Slack-like tools.
I agree that people like Slack. $CRM did pay over 27B USD for it!
I just think it's a case of people not knowing what they want.
> They used the tool that was available at that time. I am sure they use internal chat apps as well in today's environment.
Surprisingly, Google for example uses email + real time chat today.
All communication of value, meaning thoughtful "actual" exchange of ideas happens over email. Chat is has auto disappear so it's not used for anything which remains on record, it's for small quick asks. There might be a googler in this thread who could give us more insight.
> Given that Slack has integrations with various tools (incident reporting, various bots, feed submissions, apps of all sorts), video/voice chats, file storage, rich messages, advanced notifications, and, most importantly, seamless communications with clients using it, it is just a tool that has replaced so many different tools.
I hear you on the integrations.
There is no shortage of tools which plug into email too though.
If the integration doesn't exist, it's typically trivial to set it up since email is just plain text.
> Not sure have you received any of the long quoted emails recently, I have, and it can be a nightmare (and ridiculous that an email client from a USD 3 trillion dollar company cannot render it properly).
For sure! and it sucks. That is why I promote email heavily for *internal* communications where the community itself enforces rules to keep the mailing list sane. That tends to happen organically in most open source mailing lists.
> Given that Slack has integrations with various tools (incident reporting, various bots, feed submissions, apps of all sorts), video/voice chats, file storage, rich messages, advanced notifications, and, most importantly, seamless communications with clients using it, it is just a tool that has replaced so many different tools.
There are few tools which are not integrated to email. But I hear you, if you like working in a monolith that makes sense. I like using the best tools for each piece. Best real time chat, best video chat platform, best asynchronous com, best file storage solution etc.
