I dislike the TSA as much as the next guy but some of their employees are good people. My father-in-law commutes weekly from Austin. Once he left his laptop at the screening and remembered it the next day. He called and they had it waiting for him when he flew back through a couple of days later.
This is obviously true, and ultimately meaningless. All organizations are composed of people, and I guarantee you that within even the most 'evil' organization is quite a few 'good people'. It doesn't make the organization any less 'evil'.