It's not nonsense. I've hosted, moderated and managed sites that were only obliquely related to porn or gambling, and you wouldn't believe the level of rejection for running ads or getting payment processing that they are faced with. And I ran a casino for 4 years. I coded it and I ran it 24/7, and believe me, I did everything by the book. The CC companies do not give a shit as long as they make money. Chargebacks cost them a lot in time more than in actual cash, and they have categories of risk for every merchant who may expose them to that risk. The highest categories of risk are porn and gambling.
Any entity that uses a CC gateway and has any exposure to either of those risks is exposing itself to all the risk. The CC companies almost certainly told Valve that they would be considered a porn site and face a 1.5%-2% higher processing fee for every transaction.
> I've hosted, moderated and managed sites that were only obliquely related to porn or gambling, and you wouldn't believe the level of rejection for running ads or getting payment processing that they are faced with. And I ran a casino for 4 years. I coded it and I ran it 24/7, and believe me, I did everything by the book. The CC companies do not give a shit as long as they make money.
It is not really comparable. Steam is not a casino, and it is largely the same platform with or without perfectly legal porn. The presence of a few (not even that popular) adult games does not change the overall demographics that much, or the risk profile. I am not even ready to accept without proof that the risks are higher than with all the other, non-porn shovelware.
Sure, if Steam turned into an adult-only platform, then the risk profile could change significantly. But that is not what happened.
Also, as many people pointed out, Steam really does not incentive customers to ask for chargebacks. All the available information points to Valve managing its platform quite well for everyone involved.
2. I think the argument being made is that the credit card companies are not actually experiencing higher risk (from Steam). Not that they have any qualms about putting a business into a “high risk” classification.
In this case, I suppose the argument is that Steam is a large enough entity that they should be able to “self-insure”. If the US had a relatively open way to become a payment processor, the free market would take care of this. Unfortunately that isn’t the case and also is very unlikely to change.
Any entity that uses a CC gateway and has any exposure to either of those risks is exposing itself to all the risk. The CC companies almost certainly told Valve that they would be considered a porn site and face a 1.5%-2% higher processing fee for every transaction.
No nonsense involved, that's how it works.