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An outage of roughly 1 hour is 0.13% of a month or 0.0114% of a year.

It would be interesting to see the service level objective (SLO) that cloudflare internally has for this service.

I've found https://www.cloudflare.com/r2-service-level-agreement/ but this seems to be for payed services, so this outage would put July in the "< 99.9% but >= 99.0%" bucket, so you'd get a 10% refund for the month if you payed for it.



Probably 99.9% or better annually just from a 'maintaining reputation for reliability' standpoint.


What really matters with these percentages is whether it’s per month or per year. 99.9% per year allows for much longer outages than 99.9% per month.




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