In this day and age lack of knowledge is no excuse.

Especially when everyone who would have this particular "problem" has access to various search tools and video websites that would explain "solutions".

I feel like, to say that, you haven't tried helping many older adults — or even middle-aged adults — use technology.

If my older family member was scammed by something online, and someone said "lack of knowledge is no excuse," I think they'd really be missing the mark. Or if they shouldn't reproduce because they aren't good with technology.

It's a very HN take but it's one that lacks a lot of humanity.

>> I feel like, to say that, you haven't tried helping many older adults — or even middle-aged adults — use technology.

I have actually. And do so pretty regularly.

But the comment I was replying to was presumably not about older adults, and more so about younger parents of minor children, whom I wouldn't normally class as "older adults", and for the most part I would think know basic skills like using a search engine and/or Youtube (or some other video sharing app)

Maybe parents shouldn't buy their kids technology they don't know how to use?

Middle aged adults are millennials. This isn't the 90s anymore when middle aged people were raised on type writers.