Okay, but the ATM is not complicit in the crime. To blame the ATM would be like blaming the bank for allowing the sale of a car that facilitated a heist.
The correct analogy is if a bank is used to facilitate wire fraud, and they absolutely do have to reverse fraudulent payments, even if they're just a middle-man that unknowingly facilitated the fraud, even if they did their due diligence.
“But crypto!” is irrelevant; don't engage in providing high-risk services without looking into what the risks actually are and who is legally responsible for absorbing them.
Looks like scam callers allegedly direct people to use the machines to facilitate transactions that cannot be reversed.