I didn't say that, and I think you know I didn't say that. Want to engage on this in way that is more than trading one-liners?

On a human level, people are held to a set of laws and exist in a world of social norms. "Following orders" is of course not the most important goal in most contexts; it is not the way most people think of their own ethics (hopefully) nor the way society wants people to behave. Even in military contexts, there is often the notion of a "lawful order".

When it comes to public for-profit companies, they are expected to generate a profit for their shareholders and abide by various laws, including their own charters. To demand or expect them to do more than this is foolish. Social pressure can help but is unreliable and changes over time. To expect that a few humans will step up to be heros exactly when we need them and "save the day" from a broken system is wishful thinking. We have to do better than this. Blaming something that is the statistical norm is scapegoating. In many/most situations, the problem is the system, not the actors.