At least he was apologetic about the shitty toilet.
The last time I ever directly gave Airbnb money the host accused my female work colleague of blocking the toilet with menstrual products and charged us 400CAD for a plumber to "fix" it. My colleague was incensed -- she angrily stated that the chronology was wrong, demonstrated that no aforesaid items were in her possession, but the host didn't believe it. We ended up with my card being billed before claiming successfully on travel insurance. I can't believe that happened in Toronto -- Canada is one of the nicest places on the planet -- but (US) Airbnb support took the hosts side instantly and wouldn't budge. We had a shitty toilet for a week!
The last time I stayed in one was in a urine soaked crash pad with cardboard covering the broken windows in Montréal. We spent five hours there around the unsafe electrical unit before they did actually sort something else out. The host didn't reply to emails and it later turned out had been arrested, explaining both his silence and the less than salubrious people we'd previously been sharing with.
I deleted my account and refuse to go in airbnbs now. Booking.com is far from brilliant but at least it's scatologically free so far...
The last time I ever directly gave Airbnb money the host accused my female work colleague of blocking the toilet with menstrual products and charged us 400CAD for a plumber to "fix" it. My colleague was incensed -- she angrily stated that the chronology was wrong, demonstrated that no aforesaid items were in her possession, but the host didn't believe it. We ended up with my card being billed before claiming successfully on travel insurance. I can't believe that happened in Toronto -- Canada is one of the nicest places on the planet -- but (US) Airbnb support took the hosts side instantly and wouldn't budge. We had a shitty toilet for a week!
The last time I stayed in one was in a urine soaked crash pad with cardboard covering the broken windows in Montréal. We spent five hours there around the unsafe electrical unit before they did actually sort something else out. The host didn't reply to emails and it later turned out had been arrested, explaining both his silence and the less than salubrious people we'd previously been sharing with.
I deleted my account and refuse to go in airbnbs now. Booking.com is far from brilliant but at least it's scatologically free so far...