Yea but the world they created wasn't one anyone wanted or asked for any more than our own reality caters to us; it is intended to portray life as it was in the nineties. To accept this as ideal is to accept that we currently live in an ideal world, which is extremely difficult to accept.
In one of the movies it's actually explained the machines originally created an utopia for humanity, but it was bad for "engagement" and "retention" and they had to pivot on the nineties simulator - which was better accepted.
