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I think it's interesting how many people (and artists) are yelling about how AI can't do a service as good as a human.

That's true, but quality was never the problem. Business leaders typically don't bat an eye about outsourcing to the second world or third world, even if the quality might be subpar.

Being a business leader is not letting "perfect" be the enemy of "good enough;" and there's apparently a mountain of fields where AI is "good enough." Or, at least, good enough to replace where the third world would have been doing the work.



That's an interesting perspective.

Btw, it's not even that workers in developing countries are intrinsically worse---it depends on the task and the people. But no matter how good they are, communicating half a world away and across cultures definitely makes turning your business requirements into good work harder.


Yeah there are a lot of Tasks where it’s just cost and no value do quality does not matter. Take customer service at comcast, it’s already terrible nobody would protest if they made it worse




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