I mean surely there’s a difference between outright scams where you deliver nothing that works vs what a lot of consulting orgs do where you at least deliver something functional, even if not exactly what the customer wants. One of those is more likely to get you charges than the other.
> Customers who say they spent their life savings without receiving a viable product - they told the BBC they received products from ConvrtX which didn't work or match what they had paid for
An MVP would have sufficed, though they couldn’t be bothered to at least do that. Of course, they should have also said no to the downright unreasonable ideas that some of the customers had for their budget (e.g. accessing all of the phone data remotely, on a startup budget).
But it’s pretty obvious that they had no love for the craft nor even the most basic respect for their customers and just cared about the money.
> Customers who say they spent their life savings without receiving a viable product - they told the BBC they received products from ConvrtX which didn't work or match what they had paid for
An MVP would have sufficed, though they couldn’t be bothered to at least do that. Of course, they should have also said no to the downright unreasonable ideas that some of the customers had for their budget (e.g. accessing all of the phone data remotely, on a startup budget).
But it’s pretty obvious that they had no love for the craft nor even the most basic respect for their customers and just cared about the money.