Moat is an Orwellian word and we should reject words that contain a conceptual metaphor that is convenient for abusing power.
"Building a moat" frames anti-competitive behavior as a defense rather than an assault on the free market by implying that monopolistic behavior is a survival strategy rather than an attempt to dominate the market and coerce customers.
"We need to build a moat" is much more agreeable to tell employees than "we need to be more anti-competitive."
It is pretty obvious that every use of that word is to communicate a stance that is allergic to free markets.
A moat by definition has such a large strategic asymmetry that one cannot cross it without a very high chance of death. A functioning SEC and FTC as well as CFPB https://en.wikipedia.org/wiki/Consumer_Financial_Protection_... are necessary for efficient markets.
Now might be the time to rollout consumer club cards that are adversarial in nature.
A "moat" is a fine business term for what it relates to, and most moats are innocuous:
* The secret formula for Coke
* ASML's technology
* The "Gucci" brand
* Apple's network effects
These are genuine competitive advantages in the market. Regulatory moats and other similar things are an assault on the free market. Moats in general are not.
I'm with you except for that last one. Innovation provides a moat that also benefits the consumer. In contrast, network effects don't seem to provide any benefit. They're just a landscape feature that can be taken advantage of by the incumbent to make competition more difficult.
I'm hardly the only one to think this way, hence regulation such as data portability in the EU.
I agree with you in general, but there are network effects at Apple that are helpful to the consumer. For example, iphone-mac integration makes things better for owners of both, and Apple can internally develop protocols like their "bump to share a file" protocol much faster than they can as part of an industry consortium. Both of these are network effects that are beneficial to the consumer.
I'm not sure a single individual owning multiple products from the same company is the typical way "network effect" is used.
The protocol example is a good one. However I don't think it's the network effect that's beneficial in that case but rather the innovation of the thing that was built.
If it's closed, I think that facet specifically is detrimental to the consumer.
If it's open, then that's the best you can do to mitigate the unfortunate reality that taking advantage of this particular innovation requires multiple participating endpoints. It's just how it is.
I'm fine with Apple making their gear work together, but they shouldn't be privileged over third parties.
Moreover, they shouldn't have any way to force (or even nudge via defaults) the user to use Apple Payments, App Store, or other Apple platform pieces. Anyone should be on equal footing and there shouldn't be any taxation. Apple already has every single advantage, and what they're doing now is occupying an anticompetitive high ground via which they can control (along with duopoly partner Google) the entire field of mobile computing.
Based on your examples (which did genuinely make me question my assertion), it seems that patents and exclusivity deals are a major part of moat development, as are pricing games and rampant acquisitions.
Apple's network effects are anti-compeitive creating vendor lock-in, which allows them to coerce customers. I generally defend Apple. But they are half anti-competitive (coerce customers), half competitive (earn customers), but earning customers is fueled by the coercive app store.
This is a very clear example of how moat is an abusive word. Under one framing (moat) network effects are a way to earn customers by spending resources on projects that earn customers (defending market position). In the anti-competitive framing, network effects are an explicit strategy to create vendor lock in and make it more challenging to migrate to other platforms so apple's budget to implement anti-customer policies is bigger.
ASML is a patent based monopoly, with exclusivity agreements with suppliers, with significant export controls. I will grant you that bleeding edge technology is arguably the best case argument for the word moat, but it's also worth asking in detail how technology is actually developed and understanding that patents are state sanctioned monopolies.
Both Apple and ASML could reasonably be considered monopo-like. So I'm not sure they are the best defense against how moat implies anti-competitive behavior. Monopolies are fundamentally anti-competitive.
The Gucci brand works against the secondary market for their goods and has an army of lawyers to protect their brand against imitators and has many limiting/exclusivity agreements on suppliers.
Coke's formula is probably the least "moaty" thing about coca cola. Their supply chain is their moat and their competitive advantage is also rooted in exclusivity deals. "Our company is so competitive because our recipe is just that good" is a major kool-aid take.
Patents are arguably good, but are legalized anti-competition. Exclusivity agreements don't seem very competitive. Acquisitions are anti-competitive. Pricing games to snuff out competition seems like the type of thing that can done chiefly in anti-competitive contexts.
So ASML isn't an argument against "moat means anti-competitive", but an argument that sometimes anti-competitive behavior is better for society because it allows for otherwise economically unfeasible things to be be feasible. The other brand's moats are much more rooted in business practices around acquisitions and suppliers creating de facto vertical integrations. Monopolies do offer better cheaper products, until they attain a market position that allows them to coerce customers.
Anti-trust authorities have looked at those companies.
Another conceptual metaphor is "president as CEO." The CEO metaphor re-frames political rule as a business operation, which makes executive overreach appear logical rather than dangerous.
You could reasonably argue that the president functions as a CEO, but the metaphor itself is there to manufacture consent for unchecked power.
Conceptual metaphors are insidious. PR firms and think tanks actively work to craft these insidious metaphors that shape conversations and how people think about the world. By the time you've used the metaphor, you've already accepted many of the implications of the metaphor without even knowing it.
Patents are state-sanctioned monopolies. That is their explicit purpose. And for all the "shoulders of giants" and "science is a collective effort" arguments, none of them can explain why no Chinese company (a jurisdiction that does not respect Western patents) can do what ASML does. They have the money and the expertise, but somehow they don't have the technology.
Also, the Gucci brand does not have lawyers. The Gucci brand is a name, a logo, and an aesthetic. Kering S.A. (owners of Gucci), enforces that counterfeit Gucci products don't show up. The designers at Kering spend a lot of effort coming up with Gucci-branded products, and they generally seem to have the pulse of a certain sector of the market.
The analysis of Coke's supply chain is wrong. The supply chain Coke uses is pretty run-of-the-mill, and I'm pretty sure that aside from the syrup (with the aforementioned secret formula), they actually outsource most of their manufacturing. They have good scale, but past ~100 million cans, I'm not sure you get many economies of scale in soda. That's why my local supermarket chain can offer "cola" that doesn't quite taste like Coke for cheaper than Coke. You could argue that the brand and the marketing are the moat, but the idea that Coke has a supply chain management advantage (let alone a moat over this) is laughable.
> "Building a moat" frames anti-competitive behavior as a defense
This is a drastic take, I think to most of us in the industry "moat" simply means whatever difficult-to-replicate competitive advantage that a firm has invested heavily in.
Regulatory capture and graft aren't moats, they're plain old corrupt business practices.
The problem is that moat is a defensive word and using it to describe competitive advantage implies that even anti-competitive tactics are defensive because that's the frame under which the conversation is taking place.
Worse that "moats" are a good thing, which they are for the company, but not necessarily society at large. The larger the moat, the more money coming out of your pocket as a customer.
"Building a moat" frames anti-competitive behavior as a defense rather than an assault on the free market by implying that monopolistic behavior is a survival strategy rather than an attempt to dominate the market and coerce customers.
"We need to build a moat" is much more agreeable to tell employees than "we need to be more anti-competitive."