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There's this piece of product-management wisdom that I've been thinking about lately, which is that users almost always understand their problems better than you do. If the metrics say things are going well, and your users say everything sucks, your metrics are probably wrong. But the complement to that is that users mostly suck at solutions: you understand the constraints and difficulties of your product better than they do, so they tend to suggest things that are infeasible, overly specific, or prohibitively difficult to build.

When the public gives (or random bloggers give) give a damn about economics, it's a sign the economy isn't working. Of course they don't have useful solutions - they're not economists - but that feels a little beside the point: you don't have to be a plumber to recognize that your house is full of sewage. And since no one can be an expert in everything, life demands the ability to identify and call attention to problems you cannot personally solve.

An article like this is the equivalent of your roommate going "oh, damn, the living room is full of sewage, we better do something about that!" Of course you'll vigorously agree at first, because you're talking about the problem (which is clear to everyone). But then your roommate suggests fixing it by dropping dynamite down the drain - i.e., talking about the solution - and you're a lot more likely to disagree.




I really like this framing. Thanks for sharing. There’s quite a few (hard) problems end up following this pattern.


The best person to implement or flesh out a solution is also rarely the one who came up with it.




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