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> Many commenters here point to login.gov as an example of the US government shipping good software.

Maybe. But in some ways, my experience with it was a heaping turd (registering my identity for the IRS):

"Scan the front and back of your Driver's License."

[upload scan of front of DL @ 200DPI]

"Unable to find a face in the image you uploaded."

[upload scan of front of DL @ 300DPI]

"Unable to find a face in the image you uploaded."

Huh. Maybe I'll try with a lower resolution.

[upload scan of front of DL @ 72DPI]

"Thank you, now please upload the back of your Driver's License."

Hmm, 72DPI worked for the front, so...

[upload scan of back of DL @ 72DPI]

"Unable to read a barcode in the image you uploaded."

[upload scan of back of DL @ 200DPI]

"Unable to read a barcode in the image you uploaded."

[upload scan of back of DL @ 300DPI]

"Thank you for verifying your Driver's License".




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