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You’d be surprised at how many hardware companies think this is a good idea!

I’m the founder and CEO of a company called Memfault, we make observability SaaS for hardware companies.

I constantly get asked if we could just offer a remote access solution. Many of our competitors do! But we think it’s (a) a huge security liability and (b) too ripe for abuse.

But fundamentally consumers do not care, and until that changes you can expect any embedded Linux device to have this kind of backdoor (they do more often than not).




I know it's hard, but keep fighting the good fight. I have huge respect for companies that stand by their principles harder than their revenue.




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