Well here's the choice, we do that and build good things or we don't and build shit.
If you look around I think you'll notice it's mostly shit...
There's a flaw in markets though which allows shit to flourish. It's that before purchasing you can't tell the difference between products. So generally people then make the choice based on price. Of course, you get what you pay for. And many markets people are screaming for something different that isn't being currently met, but things are so entrenched that it's hard to even create that new market unless you're a huge player.
Here's a good example. Say you know your customers like fruit that is sweet. So all the farmers breed sweeter and sweeter strawberries. The customers are happy and sells go up. But at some point they don't want it any sweeter. But every farmer continues anyways and the customers have no choice but to buy too sweet strawberries. So strawberry sells decline. The farmers not having much signal from customers other than price and orders, what do they do? Well... they double down of course! It's what worked before.
The problem is that the people making decisions are so far removed from all this that they can't read the room. They don't know what the customer wants. Tbh, with tech, often the customer doesn't know what they want until they see it. (Which this is why so much innovation comes from open source because people are fixing things to make their own lives better and then a company goes "that's a good idea, let's scale this)
If you look around I think you'll notice it's mostly shit...
There's a flaw in markets though which allows shit to flourish. It's that before purchasing you can't tell the difference between products. So generally people then make the choice based on price. Of course, you get what you pay for. And many markets people are screaming for something different that isn't being currently met, but things are so entrenched that it's hard to even create that new market unless you're a huge player.
Here's a good example. Say you know your customers like fruit that is sweet. So all the farmers breed sweeter and sweeter strawberries. The customers are happy and sells go up. But at some point they don't want it any sweeter. But every farmer continues anyways and the customers have no choice but to buy too sweet strawberries. So strawberry sells decline. The farmers not having much signal from customers other than price and orders, what do they do? Well... they double down of course! It's what worked before.
The problem is that the people making decisions are so far removed from all this that they can't read the room. They don't know what the customer wants. Tbh, with tech, often the customer doesn't know what they want until they see it. (Which this is why so much innovation comes from open source because people are fixing things to make their own lives better and then a company goes "that's a good idea, let's scale this)