What you do at Keygen is you take the specifications from the customer and bring them down to the software engineers?

Yes, yes that's right.

Well then I just have to ask why can't the customers take them directly to the software people?

Well, I'll tell you why, because, engineers are not good at dealing with customers.

So you physically take the specs from the customer?

Well... No. My secretary does that, or they're faxed.

So then you must physically bring them to the software people?

Well. No. Ah sometimes.